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Terms & Conditions

Entry to and use of this site including the information contained on it is subject to the terms and conditions set out below.

This site is provided by BTI as a service to its customers and may be used for informational purposes only.  We make no representations about the suitability of these materials for any other purpose.  Single copies may be downloaded subject to the provisions below.

By downloading any materials from this site, you agree to these terms and conditions.  If you do not agree to them, please do not use this site or download any materials from it.

You acknowledge that content of this website, including but not limited to text, software, icons, sound, photographs, video, graphics or other material contained in either sponsor advertisements or electronically distributed, commercially produced information presented to you at and by this web site, is the sole property of BTI.  You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute in any way the content of this web site, including code and software.

Except as expressly provided herein, BTI grants no express or implied rights to you under any patents, copyrights, trademarks, trade names, or trade secret information.  All trademarks used on this site belong to BTI or the registered owner of such marks.  All intellectual property rights relating to such trademarks and all copyright and other intellectual property rights in respect of this site are the property of BTI or in the care of registered trademarks, the owner of their trademarks.

The user of this site assumes all responsibility and risk for the use of this site and the Internet generally.  The materials are provided "as is", without any express or implied warranty of any kind including without limitation warranties of merchantability, fitness for a particular purpose, non-infringement of intellectual property, and freedom from errors, viruses, bugs, or other harmful components.  In no event shall BTI be liable for any damages whatsoever (including without limitation any special, indirect, or consequential damages, and damages resulting from loss of use, data, or profits, or business interruption) arising out of the use of or inability to use the materials or any hyperlinked website, even if BTI has been advised of the possibility of such damages.  BTI does not warrant the accuracy or completeness of the information, text, graphics, links, and other items contained on this site.  Information on products and materials featured within this site are provided on the premise that BTI is not liable for their suitability for use in your specific application.  BTI reserves the right to make changes and updates to any information contained within this site without prior notice.

Products appearing on this site are subject to availability, and may not be available at any or all BTI stores.  BTI retain the right to alter, upgrade or discontinue any product or information contained within this site, without notice.  Information on this site is up to date at the time it is posted but is subject to change without notice.  Any prices appearing may be subject to change without notice.

BTI may collect information regarding visitors to this site.  BTI will not sell, lend, trade or otherwise disclose such information to any person or agency outside of BTI and their advertising and promotional agencies or consultants.  You have the right to access any personal information held about you under the Privacy Act 1993 and to correct or delete such information from BTI database.

Shipping policy

Whilst BTI can supply customers outside New Zealand, sales through this website are only able to be shipped to addresses within New Zealand.  If you would like to discuss sales and shipping to overseas destinations please contact us.

All sales through this website are invoiced in New Zealand dollars.

All goods delivered within New Zealand incur freight charges (unless otherwise stated or as part of any promotion).  Freight charges are clearly shown when shipping zone is selected ie. before the sale is confirmed.  BTI reserves the right to cancel or amend any sale where the shipping zone selected does not reconcile to the delivery address.  All orders over $500 are eligible for FREE DELIVERY.

BTI uses Fastway couriers and their service includes a track-and-trace facility.

Returns and cancelled orders

We offer a 100% fit-for-purpose guarantee.  If you are not happy with the product, send it back to us within 30 days of the date of purchase, in the original packaging and we will replace it for you or credit your account.

In addition, if you change your mind and wish to cancel an order after it has been dispatched merely return the product for a full refund (minus freight costs, if any).

Availability and raincheck policy: some items shown on this website may not be available at every BTI store.  If advertised stocks are depleted and can be repurchased, we will issue a raincheck honouring the sale price upon replenishment.

Fair Trading Act: every effort has been made in relation to products advertised on this website to comply with the Fair Trading Act.  All advertised savings are on BTI or competitors prices for products of the same/similar style and quality available at the time of insertion.  Prices shown are BTI recommended retail only.

Refund & Exchange: if, for whatever reason, you're not happy with your purchase, return it to BTI within 30 days, in its original condition, with your invoice, and we'll gladly refund or exchange.

Quality Guarantee: if you are not satisfied with the product's performance we will gladly replace it, or repair it, or refund your money (subject to Consumers Guarantee Act criteria).

All specials are available for the specified promotion period, or while stocks last and are exclusive of GST.

This website, its entire contents and all users of this web site are subject only to the law governing New Zealand.

Definitions

'BTI' means BTI (NZ) Limited and/or any other entity or person (or their successors or assigns) authorised by them (whether previously, now, or in the future) to trade under the name BTI.

Entry to and use of this site including the information contained on it is subject to the terms and conditions set out below.

This site is provided by BTI as a service to its customers and may be used for informational purposes only.  We make no representations about the suitability of these materials for any other purpose.  Single copies may be downloaded subject to the provisions below.

By downloading any materials from this site, you agree to these terms and conditions.  If you do not agree to them, please do not use this site or download any materials from it.

You acknowledge that content of this website, including but not limited to text, software, icons, sound, photographs, video, graphics or other material contained in either sponsor advertisements or electronically distributed, commercially produced information presented to you at and by this web site, is the sole property of BTI.  You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute in any way the content of this web site, including code and software.

Except as expressly provided herein, BTI grants no express or implied rights to you under any patents, copyrights, trademarks, trade names, or trade secret information.  All trademarks used on this site belong to BTI or the registered owner of such marks.  All intellectual property rights relating to such trademarks and all copyright and other intellectual property rights in respect of this site are the property of BTI or in the care of registered trademarks, the owner of their trademarks.

The user of this site assumes all responsibility and risk for the use of this site and the Internet generally.  The materials are provided "as is", without any express or implied warranty of any kind including without limitation warranties of merchantability, fitness for a particular purpose, non-infringement of intellectual property, and freedom from errors, viruses, bugs, or other harmful components.  In no event shall BTI be liable for any damages whatsoever (including without limitation any special, indirect, or consequential damages, and damages resulting from loss of use, data, or profits, or business interruption) arising out of the use of or inability to use the materials or any hyperlinked website, even if BTI has been advised of the possibility of such damages.  BTI does not warrant the accuracy or completeness of the information, text, graphics, links, and other items contained on this site.  Information on products and materials featured within this site are provided on the premise that BTI is not liable for their suitability for use in your specific application.  BTI reserves the right to make changes and updates to any information contained within this site without prior notice.

Products appearing on this site are subject to availability, and may not be available at any or all BTI stores.  BTI retain the right to alter, upgrade or discontinue any product or information contained within this site, without notice.  Information on this site is up to date at the time it is posted but is subject to change without notice.  Any prices appearing may be subject to change without notice.

BTI may collect information regarding visitors to this site.  BTI will not sell, lend, trade or otherwise disclose such information to any person or agency outside of BTI and their advertising and promotional agencies or consultants.  You have the right to access any personal information held about you under the Privacy Act 1993 and to correct or delete such information from BTI database.

Shipping policy

Whilst BTI can supply customers outside New Zealand, sales through this website are only able to be shipped to addresses within New Zealand.  If you would like to discuss sales and shipping to overseas destinations please contact us.

All sales through this website are invoiced in New Zealand dollars.

All goods delivered within New Zealand incur freight charges (unless otherwise stated or as part of any promotion).  Freight charges are clearly shown when shipping zone is selected ie. before the sale is confirmed.  BTI reserves the right to cancel or amend any sale where the shipping zone selected does not reconcile to the delivery address.  All orders over $500 are eligible for FREE DELIVERY.

BTI uses Fastway couriers and their service includes a track-and-trace facility.

Returns and cancelled orders

We offer a 100% fit-for-purpose guarantee.  If you are not happy with the product, send it back to us within 30 days of the date of purchase, in the original packaging and we will replace it for you or credit your account.

In addition, if you change your mind and wish to cancel an order after it has been dispatched merely return the product for a full refund (minus freight costs, if any).

Availability and raincheck policy: some items shown on this website may not be available at every BTI store.  If advertised stocks are depleted and can be repurchased, we will issue a raincheck honouring the sale price upon replenishment.

Fair Trading Act: every effort has been made in relation to products advertised on this website to comply with the Fair Trading Act.  All advertised savings are on BTI or competitors prices for products of the same/similar style and quality available at the time of insertion.  Prices shown are BTI recommended retail only.

Refund & Exchange: if, for whatever reason, you're not happy with your purchase, return it to BTI within 30 days, in its original condition, with your invoice, and we'll gladly refund or exchange.

Quality Guarantee: if you are not satisfied with the product's performance we will gladly replace it, or repair it, or refund your money (subject to Consumers Guarantee Act criteria).

All specials are available for the specified promotion period, or while stocks last and are exclusive of GST.

This website, its entire contents and all users of this web site are subject only to the law governing New Zealand.

Definitions

'BTI' means BTI Direct Limited and/or any other entity or person (or their successors or assigns) authorised by them (whether previously, now, or in the future) to trade under the name BTI.

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